Massage

General Questions

1. What should I expect during my massage appointment?
– You’ll begin with a short conversation about your goals, preferences, and any concerns. Then, you’ll undress to your comfort level, lie on the massage table under a sheet, and your therapist will begin your session. Your comfort is always the top priority.

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2. Do I need to shower before coming in for a massage?
– It’s courteous and appreciated to arrive clean, but a shower is not required unless you’re particularly sweaty or dirty from physical activity.

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3. Should I remove my underwear for the massage?
– That’s completely up to you. Our therapists are trained to work around whatever clothing you choose to leave on, and you’ll always be properly draped for privacy.

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4. What if the pressure isn't deep enough—how should I communicate that?
– Just let us know! We encourage open communication. Therapists are happy to adjust pressure or techniques to make sure you get the most out of your session.

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5. Is it okay to talk during the massage, or should I stay quiet?
– It’s your session—you can talk, ask questions, or stay silent. We’ll follow your lead.

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6. I’m feeling sick today—should I still come to my appointment?
– Please stay home if you’re sick. Massage can make symptoms worse and may spread illness to your therapist and others.

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7. Am I supposed to tip my massage therapist?
– Tipping is customary and appreciated if you’re happy with your service, generally 15–25%. But it’s never required.

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8. What happens if I arrive late to my appointment?
– We’ll do our best to accommodate you, but your session may be shortened to avoid delaying the next client. Full payment is still expected.

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Scheduling, Payments & Policies

9. How do I schedule an appointment?
– You can book online through our website, by phone, or in person. We recommend booking in advance to ensure availability.

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10. Do you accept walk-ins or same-day appointments?
– Sometimes! Same-day appointments depend on availability, and walk-ins are welcome but not guaranteed. It’s best to call ahead.

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11. Will I receive the full 60 minutes of massage when I book a one-hour session?
– Yes, your appointment includes the full time on the table. Intake and checkout are handled outside of your session time.

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12. What is your cancellation policy?
– We ask for at least 24 hours' notice to cancel or reschedule. Late cancellations or no-shows may be subject to a fee.

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13. What types of payment do you accept?
– We accept credit/debit cards, cash, and digital payments. Please check with us for specifics.

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14. Do you offer package deals or discounts for prepaid sessions?
– Yes, we offer multi-session packages at a discounted rate. Ask us for details or visit our pricing page.

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15. Do you accept insurance or flexible spending accounts (FSAs)?
– We don’t bill insurance directly, but we can provide receipts for FSA or HSA reimbursement if massage is covered under your plan.

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About Us

16. Are your massage therapists licensed and certified?
– Yes. All of our therapists are fully licensed and meet state certification requirements.

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17. Are your estheticians licensed and certified?
– Absolutely. Our estheticians are licensed professionals trained in skincare, hygiene, and safety.

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18. What kind of training and qualifications do your staff have?
– Our team receives extensive training, continuing education, and certification in various massage and skincare techniques.

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"Touchy" Questions

19. What if I fall asleep, snore, or drool during my massage?
– No worries at all—it means you’re relaxed! It happens often and is totally normal.

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20. Is it okay to blow my nose, scratch an itch, or use the restroom during a session?
– Absolutely. Your comfort comes first. Just let your therapist know if you need a break.

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21. What if I forgot to shave before my appointment?
– No problem! We’re here to work with muscles, not judge body hair.

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22. Should I let my therapist know if I have a rash, wart, or skin condition?
– Yes, please. It helps us ensure safe and effective treatment and avoid any areas that may be contagious or sensitive.

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23. What if I have large breasts and feel uncomfortable lying face down?
– Let us know—we can adjust pillows or positioning to make sure you’re fully supported and comfortable.

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24. Can I smoke, use marijuana, or drink alcohol before my massage?
– We strongly recommend avoiding any substances that impair your judgment or alter your physical state before a session, for your safety and ours.

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25. I’ve experienced trauma related to touch—should I tell my massage therapist?
– Yes, if you're comfortable. We’ll tailor your session to feel safe, respectful, and healing. Your boundaries will always be honored.

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26. What if I’m attracted to my massage therapist—can I ask them out?
– We maintain strict professional boundaries and do not engage in romantic or personal relationships with clients.

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27. Is it okay to joke about “happy endings” if I’m just being funny?
– We kindly ask that you don’t. Even in jest, these comments are inappropriate and violate professional boundaries.

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28. What if I get an erection or feel aroused during the massage?
– It’s a natural physiological response and nothing to be embarrassed about. We’ll continue the session professionally and respectfully. Any further advance will not be tolerated and action will be taken to make sure the community knows of anyone trying to creep on our local massage therapists.